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Privacy Policy; Terms and Conditions

We value your trust
The cornerstone of every relationship is built upon trust. When you consider purchasing one of our vehicles and visit our website to conduct your research, that, to us, is the beginning of a relationship. We want you to feel comfortable while you're conducting that research. We want you to feel confident the information we collect, and you choose to share, will be treated with care.

The first step in helping you achieve that level of comfort and confidence is by explaining (in plain English) exactly what types of information we collect and why we collect it. It is our sincere hope that by being forthright in this communication of our Privacy Policy that the relationship we establish is a long-lasting one.

At O'Brien Mitsubishi of Normal we are committed to protecting your privacy, as well as safeguarding the information we receive and maintain about you. We do not sell information about you to others. We only share it as expressly allowed by law. Consequently, you do not need to notify us not to share information about you, because we have chosen to limit this for you. This Notice will help you understand what information we collect, how we use it, and the ways we maintain your privacy and the security of personal information about you.

Terms and Conditions
Your use of our site is deemed an acceptance of the following terms and conditions. We therefore ask that you read the following carefully.

Information Collection
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested.

The Information We Collect
We collect the following types of information about you:

• demographic or identifying information (name, address, phone number and e-mail address)
• Credit related information (your workplace, debts and income)
• Transactional information (license and registration)
• Non-transactional information (responses from surveys, including the O'Brien Mitsubishi of Normal Survey).

This information is gathered from the following sources:

• You, in credit applications and other transaction forms
• Reports from consumer reporting agencies (also known as credit bureaus)
• Current and previous transactions or experiences with us or our affiliates (purchase of a vehicle, vehicle service history)
• Current and previous transactions or experiences with other third parties (relating to your credit, or other relationships with them and to confirm employment or insurance)
• Our website (from transactions, surveys, site navigation, cookies, image tags, or other technology used to remember information you enter on our website or your navigation through our websites)
• Other third parties for marketing programs (demographic firms, direct marketing database firms)
• The following only applies to Website users:
  If any information we have about you is incorrect, we will gladly correct it. Simply Email us noting the incorrect information and the correction. We reserve the right to verify the correctness of this information.

Please note that in the event we amend the Privacy Policy, posting the amendment on this website will serve as notice to you of that change and the policy will note its effective date. The effective date for this Privacy Policy is Sept. 1, 2009.

The Information O'Brien Mitsubishi of Normal Shares
O'Brien Mitsubishi of Normal does not sell information about you to other companies. We only share the information as allowed or required by law. A detailed description follows below.

Necessary Third Parties
O'Brien Mitsubishi of Normal may share the information described above with third parties, including our affiliates, when needed to provide products and services you have requested or already have with us. Examples of this include sharing information about you with the Department of Motor Vehicles to title your vehicle, and with financial institutions to obtain financing for your purchase.

Third Party Service Providers
O'Brien Mitsubishi of Normal may share the information described above with third parties, including our affiliates, who perform services for us or act on our behalf. Examples include companies that send you information on our behalf about products and services, and companies that process payments for us.

Joint Marketers
We also may share the information described above with financial institutions with whom we have a joint marketing agreement. A joint marketing agreement is an agreement between O'Brien Mitsubishi of Normal and a financial institution so that we can offer you a product together.

Affiliates
O'Brien Mitsubishi of Normal shares the information described above, except for credit related information not based on our own transactions and experiences (e.g. credit bureau reports), among its affiliates as allowed by law. Credit related information not based on our own transactions and experiences is only shared among affiliates when permissible under the law.

Unaffiliated Third Parties
O'Brien Mitsubishi of Normal does not share the information described above with third parties outside of the O'Brien Mitsubishi of Normal family unless it is allowed or required by law. For example, we may disclose information about you in connection with a fraud investigation, to comply with a subpoena or other legal process, or in connection with a merger or sale of all or part of our business. In the event of an extraordinary event O'Brien Mitsubishi of Normal may have to share information about you outside of an exception allowed under the law. In such an event, O'Brien Mitsubishi of Normal will notify you and give you an opportunity to opt out.

THE SECURITY AND CONFIDENTIALITY OF INFORMATION ABOUT YOU
Employees are only authorized to access personal information about you when it is necessary to perform their job duties. Our employees are trained to maintain the privacy and security of personal information about you in compliance with applicable regulations. We also maintain physical, electronic and procedural safeguards to protect personal information about you.

We may change this policy at any time, and will notify you of changes as required by law.

Important Information About Credit Reporting For O'Brien Mitsubishi of Normal Auto Finance Customers
We may report information about your account to credit bureaus. Late payments, missed payments or other defaults on your account may be reflected in your credit report.

Protecting Your Children's Privacy
We will never knowingly collect information from children under 13 years of age. If we discover that any personally identifiable information collected is from a person under 13 years of age, that information will be deleted from our database. More information can be found online at the FTC's Children's Privacy Web site.

Anonymous Information - Cookies and Log Files
When you browse our website, you do so anonymously. We do not collect personal information, including your email address, without your knowledge. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information.

We collect information from our users at several different points on our website. O'Brien Mitsubishi of Normal is the sole owner of the information collected on this site. We will not sell or rent this information to others. We will only share this information with our affiliates and dealers, and marketing partners contracted to do business on our behalf (e.g., brochure fulfillment).

O'Brien Mitsubishi of Normal uses two types of user information: anonymous information gathered from cookies and log files, and personal information you provide us for certain services (as previously explained).

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to personal information, until a user provides that information (see below). If a user rejects or deletes the cookie, he/she may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to receive notification of special offers, or participate in any contests that may take place. Cookies also enable us to track and aggregate clickstream behavior data. By doing this we can better target the interests of our users and enhance their experience on our site.

O'Brien Mitsubishi of Normal also maintains standard web logs that record data about all visitors to this website. These logs may contain:

• The Internet domain from which you access this site.
• Your IP address (Your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you).
• The type of browser and operating system you use.
• The date and time you visited this site.
• The pages you viewed on this site.
• The address of the website from which you linked.

O'Brien Mitsubishi of Normal uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.

E-mail a Friend
If a user elects to e-mail a friend from this Web site, a function available from the detailed inventory page, we ask for the friend's e-mail address. O'Brien Mitsubishi of Normal captures this information for the sole purpose of sending this one-time e-mail.

Links to Other Websites
This website contains links to other sites. Please be aware that O'Brien Mitsubishi of Normal is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personal information. This privacy statement applies solely to information collected by this Web site.

Notification of Changes
We retain the right to change this privacy policy at any time. We will post those changes to this page so that users are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will use, share, and disclose all information in accordance with the privacy policy in effect at the time the information was collected.

Certain Disclosures
O'Brien Mitsubishi of Normal may disclose any data, whether personally identifiable or not, to any person performing audit, legal, operational or other similar services for O'Brien Mitsubishi of Normal. Whenever possible, we will require any recipient of personal information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.

We may also disclose any data, whether personally identifiable or not, when required to do so by subpoena, court order, or warrant. Whenever feasible, O'Brien Mitsubishi of Normal will notify the effected user by e-mail that such disclosure will or has occurred.

We may also disclose any data, whether personally identifiable or not, when we reasonably deem it necessary to protect the safety of (1) an individual, (2) the public, or (3) the security and reliability of O'Brien Mitsubishi of Normal and/or this website.

Data Security
O'Brien Mitsubishi of Normal safeguards the security of the data you send us with physical, electronic and managerial procedures. In certain areas of our websites, we may use industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet.

Terms and Conditions

Inventory Information
The advertised price on this website does not include sales tax, vehicle registration fees and any other fees required by law. We attempt to update this inventory on a regular basis. However, there can be lag time between the sale of a vehicle and the update of the inventory.

Accuracy of Content
While O'Brien Mitsubishi of Normal uses its best efforts for the information contained in this site to be as accurate and reliable as possible, errors may sometimes occur. O'Brien Mitsubishi of Normal reserves the right to revise the information contained on this site and to make such changes without notice to past or present users of our site. Links to Other Sites To this extent that this site may now or in the future include links, facts, opinions or recommendations of different individuals or organizations, O'Brien Mitsubishi of Normal does not guarantee the accuracy or completeness or otherwise endorse these links, facts, opinions and recommendations.

While we try to make sure that all prices posted here are accurate at all times, we cannot be responsible for typographical and other errors that may appear on the site. If the posted price for a vehicle or service is incorrect due to typographical or other error (e.g., data transmission), O'Brien Mitsubishi of Normal is only responsible for the correct price, which we will endeavor to provide to you as soon as we become aware of the error. We make every effort to provide you the most accurate, up-to-the-minute information, however it is your responsibility to verify with our sales staff that all details listed are accurate.

In the event a vehicle is listed at an incorrect price due to typographical, photographic or technical error or error in pricing information received from our suppliers, the dealership shall have the right to refuse or cancel any orders placed for vehicle listed at the incorrect price.

Vehicle images and descriptions posted on our website pages are the representations provided by our suppliers. Please note that actual vehicle may differ slightly from specifications and/or the pictures. The dealership is not responsible for typographical, pricing, product information, advertising or shipping errors. Advertised prices and available quantities are subject to change without notice.

Copyright and Trademark Notice
The contents of this site are the exclusive property of O'Brien Mitsubishi of Normal and may not be copied, distributed, displayed, altered or modified, or reproduced or transmitted, in any form or by any means including, but not limited to, electronic, photocopy, or otherwise, without the prior written permission of O'Brien Mitsubishi of Normal. The corporate and product names, slogans, logos and other content contained on this site are the registered or unregistered trademarks or service marks of O'Brien Mitsubishi of Normal, the Mitsubishi Motor Corporation or other owners or are used by O'Brien Mitsubishi of Normal with the permission of their owners. The use, copying or alteration of any Trademark without the express prior written consent of O'Brien Mitsubishi of Normal or, where applicable, the registered owner's express prior written consent is strictly prohibited. The Trademarks are protected under the Trademark Act and by state or common law.

LIMITATION OF LIABILITY
O'Brien Mitsubishi of Normal DISCLAIMS ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THIS SITE, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL O'Brien Mitsubishi of Normal BE LIABLE FOR ANY DIRECT, ACTUAL, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THE INFORMATION CONTAINED HEREIN.

Closing of Sale or Lease
With respect to the sale and leasing of vehicles, this site is for informational purposes only. The actual sale of the vehicle will take place at O'Brien Mitsubishi of Normal through one of our authorized sales representatives. Delivery of your vehicle will likewise take place at O'Brien Mitsubishi of Normal unless other arrangements are made.

Revisions to Terms and Conditions
O'Brien Mitsubishi of Normal reserves the right to revise the terms and conditions contained on this site without any obligation to notify past, current or prospective visitors to our site. We request that you visit this site from time to time to review the current terms and conditions.